Who We Are

Who We Are

For over 100 years, Catholic Charities has continued to love the most vulnerable of every faith and background in New London, Middlesex, Windham, and Tolland counties. Our rich history of ministering to our neighbors during their time of crisis is the foundation of our daily work. That love remains the clearest evidence of God’s grace in our lives. After so many years, people certainly know Catholic Charities well enough that it may sometimes go unnoticed. Yet people are also surprised when they learn exactly how much Catholic Charities does for our communities.

Pope Francis has said, “It is not enough to offer someone a sandwich unless it is accompanied by the possibility of learning how to stand on one’s own two feet. Charity that leaves the poor person as he is, is not sufficient. True mercy, the mercy God gives to us and teaches us, demands justice, it demands that the poor find the way to be poor no longer.”

Catholic Charities Case Management/Basic Needs Program helps clients with self-sustainability, by offering long-term wrap-around services. While Catholic Charities will always provide emergency assistance, food, and more, we also provide hope to those in crisis.  This long-term approach will move people from crisis situations to sustainability for the future. We realize and understand the true power of hope and what it means to those who we serve. 

Last year, Catholic Charities served more than 12,185 men, women, and children throughout the four community-based offices in the four counties in Eastern Connecticut regardless of race, religion, or national origin.  

  • 63% of our clients were female /37% of our clients were male
  • 26% of our clients were under the age of 18
  • 63% of our clients were non-Catholic
  • 248 Thanksgiving baskets distributed to families in need
  • 466 families were helped through “A Very Giving Christmas”

Case Management/Basic Needs provided assistance with food, transportation assistance, rental, utility, fuel, and prescription assistance, budgeting and financial skills education, job readiness to include obtaining and maintaining employment, pregnancy and parenting support groups, toddler needs, and adoption searches. Through the Emergency Basic Needs component of our  Case Management Program, we disbursed more than $228,824.00 of direct relief to those in need.



The mission of Catholic Charities, Diocese of Norwich, Inc. is to respond to Christ's call to care for those of all faiths, who are in need. Catholic Charities will provide compassionate social services for individuals and families living in the Diocese of Norwich. These services shall be provided in a fiscally responsible manner with an emphasis on quality, efficiency, and effectiveness, with special attention to people who are poor or disadvantaged.


Our vision is that Catholic Charities will be widely recognized as a caring, competent provider that is dedicated to meeting the social service needs of all people in the Diocese of Norwich, treating them with dignity and respect.


Congratulations to
2022 Employee of the Year, 
Keyla Santos

Prayer & Intentions  

Our staff prayer reflects our intentions and helps us stay true to why we do this work.

O God, accept our offering of ourselves, our time, and talents. Help us do your work with joyful hearts and light steps. 

Let us continue to hear, understand, follow, and to balance many competing needs. Renew in us a spirit of justice, compassion, and love. Open our eyes, ears, and hearts to hear and see You in those who come to us for assistance. Help us to do the mission of Catholic Charities bountifully, and to live these values that call us to be our best selves. Help us to do your work with joyful hearts and light steps. Strengthen our commitment to your mission through Jesus and the Church. 


Non-Discrimination Policy:

It is Catholic Charities policy not to discriminate or permit discrimination in the provision of services to individuals or groups on the basis of race, color, creed, religion, age, marital status, familial status, national origin, ancestry, sex, gender identity or expression, veterans status, mental retardation, mental disability, physical disability including but not limited to blindness or deafness, learning disability, lawful source of income, sexual orientation or on the basis of any other characteristics protected by state or federal law.

Catholic Charities
Diocese of Norwich

331 Main Street
Norwich, CT 06360