Who We Are

Who We Are

A Letter from the Executive Director

I could not be more humbled to continue to serve our Bishop and be part of an organization that has such a rich history of charitable service and positive impact on the lives of those in our community.

Catholic Charities has much to be proud of and has had a number of success this past year.

  • Did you know that 74% of those we served last year were non-Catholic?
  • Did you know that 80% of those we served had an annual income of less than $15,000?
  • Did you know that Catholic Charities distributed over 250 Thanksgiving Baskets to families in need?
  • Did you know that Catholic Charities made Christmas brighter for 175 families and over 397 children through our “Very Giving Christmas” program?
  • Did you know that Catholic Charities served over 3,600 adults and children through our Emergency Basic Needs program and provided over $210,000 of direct relief throughout Eastern Connecticut?
  • Did you know that our three Emergency Food Pantries distributed over 44,500 meals to families in need throughout Eastern Connecticut?
  • Did you know that our Intensive Case Management services program provided help to over 1,500 households to develop comprehensive plans to use resources for success in greater self-sufficiency including obtaining and maintaining employment, stable housing, and better financial management skills?
  • Did you know that Catholic Charities treats adults and children to address issues including depression, anxiety, domestic violence, sexual abuse, grief, behavioral problems and substance abuse to abusers and family members through our three licensed Behavioral Health Clinics, providing over 7,800 units of direct service and over $228,000 of charitable care?
  • Did you know that Catholic Charities and its programs have been accredited by the Council on Accreditation?

Accreditation means that our organization’s programs, services, administration, and management processes have been rigorously evaluated and meet best practice standards. Accreditation will provide YOU with the confidence that Catholic Charities is providing the best level of service and that our services are among the best in the nation.

Accreditation demonstrates OUR commitment to quality. As most of you know, accreditation is regarded as one of the key benchmarks for measuring the quality of an organization.

Accreditation creates distinction among competition. Accreditation sets Catholic Charities apart from other social service providers when competing for grant funding. It demonstrates OUR commitment and dedication to improving outcomes and safety for those we serve.

Probably the most important reason for us, is that accreditation drives continuous improvement. Accreditation demonstrates OUR commitment to remaining compliant with industry standards and best practices; containing costs, and practicing quality performance improvement.

I am very proud of the work that we do and the impact that we have on those living in our community. I know that we could not do this work, if it wasn’t for your support and generosity. On behalf of the Bishop of Norwich, the Board of Directors and my staff, I humbly say, thank you.


The mission of Catholic Charities, Diocese of Norwich, Inc. is to respond to Christ's call to care for those of all faiths, who are in need. Catholic Charities will provide compassionate social services for individuals and families living in the Diocese of Norwich. These services shall be provided in a fiscally responsible manner with an emphasis on quality, efficiency and effectiveness, with special attention to people who are poor or disadvantaged.


Our vision is that Catholic Charities will be widely recognized as a caring, competent provider that is dedicated to meeting the social service needs of all people in the Diocese of Norwich, treating them with dignity and respect.


Congratulations to 2019 Employee of the Year, Susan Connelly 

Prayer & Intentions  

Our staff prayer reflects our intentions, and helps us stay true to why we do this work.

O God, accept our offering of ourselves, our time and talents. Help us do your work with joyful hearts and light steps. 

Let us continue to hear, understand, follow, and to balance many competing needs. Renew in us a spirit of justice, compassion, and love. Open our eyes, ears, and hearts to hear and see You in those who come to us for assistance. Help us to do the mission of Catholic Charities bountifully, and to live these values that call us to be our best selves. Help us to do your work with joyful hearts and light steps. Strengthen our commitment to your mission through Jesus and the Church. 


Non-Discrimination Policy:

It is Catholic Charities policy not to discriminate or permit discrimination in the provision of services to individuals or groups on  the basis of race, color, creed, religion, age, marital status, familial status, national origin, ancestry, sex, veterans status, mental retardation, mental disability, physical disability including but not limited to blindness or deafness, learning disability, lawful source of income, sexual orientation or on the basis of any other characteristics protected by state or federal law.

Amazon donates 0.5% of the price of your eligible AmazonSmile purchases to the charitable organization of your choice.  AmazonSmile is the same Amazon you know. Same products, same prices, same service.  Help support Catholic Charities, Diocese of Norwich by starting your shopping at smile.amazon.com

Catholic Charities
Diocese of Norwich

331 Main Street
Norwich, CT 06360