Intensive Case Management

Case Management Services

Our case managers help individuals and families prioritize their most urgent needs as a result of a crisis such as fire, flood, family violence, and loss of income.

In the case of a more chronic situation, the Case Manager will provide referrals for job counseling, continued education, referrals to behavioral health services and family support services. Each plan of action is tailored to enhance the clients' use of services and to restore or maintain greater independent functioning to the fullest extent possible.

Services Provided:

Crisis Intervention

Information and Referral

Financial Assistance (when available)

Job Readiness and Development Classes

There is no fee or charge for these services.

For further program information please call:
Norwich: 860.889.8346 ext 265
New London: 860-443-5328 ext 12
Willimantic: 860-423-7065
Middletown: 860-346-0060

Emergency Basic Needs

Emergency Financial Services

Emergency help for families facing emergency situations can be found at Catholic Charities in Norwich, New London and Willimantic. The primary goal of Emergency Services and Case Management Services is to provide , information and referrals to community resources, as well as case management for individuals and families in crisis situations to help meet their immediate basic needs.

We offer assistance in the following areas:

• Food
• Shelter (including rental assistance when available)
• Clothing (including vouchers issued when available)
• Utilities
• Prescription Assistance
• Emergency Transportation
• Through a generous grant from the Walmart Foundation, the program provides SNAP outreach and enrollment services to help meet the food needs of the unemployed and underemployed.

For further program information please call:
Norwich: 860.889.8346 ext 265
New London: 860-443-5328 ext 12
Willimantic: 860-423-7065
Middletown: 860-346-0060

Hurricane Support

Click below to read latest information regarding individuals arriving from Puerto Rico and the US Virgin Islands: